Voice & AI

Cloud Calling & Cloud Call Center Software

Run inbound and outbound calling without PBX hardware. Agents log in from a browser or softphone from anywhere, and supervisors see every queue and call live.

What's included

Cloud Calling features

Virtual numbers

Local, mobile and toll-free numbers mapped to teams and flows.

Auto and predictive dialer

Progressive, preview and predictive modes for outbound teams.

ACD queues

Skill-based routing so calls reach the right agent.

Call recording

Every call recorded and searchable, with retention you control.

Supervisor tools

Listen, whisper and barge into live calls.

Live dashboards

Agent status, queue waits and call outcomes in real time.

Your choice

Run Cloud Calling on your premises or ours

On-Premise Setup

Install it in your office or data center

We set up the platform on your servers, inside your network. Your data and recordings never leave your premises, and you can run it under your own brand.

  • Installed and configured by our engineers on site or remotely
  • Works with your SIP trunks, PRI lines and GSM gateways
  • White-label branding for resellers
  • Training for your team and annual support
Managed Service

We host it and run it for you

Use the service directly from us. No servers to buy, nothing to install. Your team logs in and starts working.

  • Hosted on our cloud with telecom connectivity included
  • 24/7 monitoring and support
  • Client panel with reports, recordings and billing
  • Move to on-premise later without changing platforms
FAQ

Common questions

Do agents need special hardware?

No. A browser with a headset is enough. IP phones are supported if you prefer them.

Can we move from our current PBX?

Yes. We can port or forward your numbers and run both side by side during the switch.

Is the dialer available on-premise?

Yes. The same dialer can run on your servers inside your office.

Related

Works well with

Get started

See Cloud Calling in action

Tell us about your volumes and setup, and we'll arrange a live demo on your numbers.

Send an inquiry