Voice & AI

WebRTC Calling — Click-to-Call & Browser Softphone

Let customers call you from a button on your website or app, and let your agents take calls from the browser. Calls run over encrypted WebRTC and land in the same queues as phone calls.

What's included

WebRTC Calling features

Click-to-call widget

A call button for your website that connects to your IVR or a queue.

Browser softphone

Agents make and receive calls in the browser with no install.

Secure by default

WSS signalling and encrypted media with valid TLS certificates.

Same routing as phone calls

Web calls use the same IVR, queues and recordings.

App SDK support

Embed calling inside your Android, iOS or web app.

Video ready

Add video for KYC, consultations or support when needed.

Your choice

Run WebRTC Calling on your premises or ours

On-Premise Setup

Install it in your office or data center

We set up the platform on your servers, inside your network. Your data and recordings never leave your premises, and you can run it under your own brand.

  • Installed and configured by our engineers on site or remotely
  • Works with your SIP trunks, PRI lines and GSM gateways
  • White-label branding for resellers
  • Training for your team and annual support
Managed Service

We host it and run it for you

Use the service directly from us. No servers to buy, nothing to install. Your team logs in and starts working.

  • Hosted on our cloud with telecom connectivity included
  • 24/7 monitoring and support
  • Client panel with reports, recordings and billing
  • Move to on-premise later without changing platforms
FAQ

Common questions

Does the caller need to install anything?

No. It works in Chrome, Edge, Firefox and Safari.

Are web calls recorded?

Yes, the same way phone calls are, if recording is enabled.

Can WebRTC calls reach normal phone numbers?

Yes. Calls can be bridged to SIP trunks and mobile numbers.

Related

Works well with

AI Voice Calling

AI voice agents that answer and place calls in Hindi and English, and hand over to your team when needed.

Learn more

IVR Solutions

Multi-level IVR with keypad and speech input, time-based routing and prompts in any language.

Learn more

Voice Broadcast

Send recorded or AI-generated voice messages to thousands of numbers, with keypad responses and live reports.

Learn more
Get started

See WebRTC Calling in action

Tell us about your volumes and setup, and we'll arrange a live demo on your numbers.

Send an inquiry